The 22-year-old whiz kid who runs Apple's Twitter account shares his social media tips

Tai TranTai Tran (L)

Apple launched its first major customer service social media account, @AppleSupport^[1], earlier this year, and it already has 282,000 Twitter followers. 

One of the main people behind it is 22-year-old Tai Tran. Apple offered him a full-time job running social media before he even graduated. He's been named to Forbes' 30 under 30 list^[2] for marketing, and when he accepted a job at Apple, it was covered by Apple blogs^[3]. 

Tran is sharing his social media expertise with undergraduates at the Haas School of Business at UC Berkeley, and he puts most of his course materials online.^[4]

Here are some highlights, published here with permission.

View As: One Page Slides^[5][6]

References

1. ^{^} @AppleSupport (www.businessinsider.com)
2. ^{^} named to Forbes' 30 under 30 list (www.forbes.com)
3. ^{^} by Apple blogs (appleinsider.com)
4. < sup>^ puts most of his course materials online. (www.slideshare.net)
5. ^{^} One Page (www.businessinsider.com)
6. ^{^} Slides< small> (www.businessinsider.com)

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